Challenger Systems, LLC will gladly accept the return of new, unused and undamaged merchandise within 30 days from delivery date. All returns are subject to a 25% restocking fee. We do not accept returns or exchanges after 30 days from delivery date. We do not accept return or exchanges of any liquid cleaning solutions, chemicals or products.
The returned merchandise must be in its original condition. Equipment (machines) must be in its original packaging.
Returns must be shipped via a prepaid, traceable carrier, such as UPS or FedEx. Product must be insured for full retail value. All shipping and insurance fees are paid by the customer. In case of loss or damage, the customer is liable.
All returned product is subject to inspection upon receipt back to Challenger Systems, LLC.
Upon receipt and inspection by Challenger Systems, LLC a refund will be issued within 7 days if product is in new condition and acceptable for resale as ”new”.
Challenger Systems, LLC
Hideaway, TX 75771